2. What concerned you most about making funeral arrangements?
3.During the arrangement conference, did you find the information provided helpful in making your selections? (Please select only one.)
4. Was our staff courteous and helpful?
5. Would you please rate the following IF THEY APPLY. (Choose only one response for each item.)
6. Please respond to the following statement,"The prices charged by our funeral home gave us value for our wants, needs and choices." (Choose the one that applies.)
7. Was the service performed as you had arranged?
8. Would selections have been easier if the information on funeral service options and costs had been available to you previously?
9. Do you think prearranging your funeral is a good idea?
10. Would you like information on prearranging a funeral?
11. Based on your experience, would you recommend our funeral home to others? (If the answer is no, please explain below in the provided comments box.)
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